Mendocino Forest Products Company, LLC

Redwood Ambassador

Job Locations US-CA-Santa Rosa
Job ID 2025-3923

Overview

Mendocino Forest Products, Company (MFP) is seeking a Redwood Ambassador to join our team. This is a remote, home-based position; however the employee will work primarily in the field conducting in-person outreach to employers and community partners, including traveling to company sites and conducting face-to-face engagement to build and maintain relationships. The ideal candidate will reside in the Southern California area (i.e.; Los Angeles, Irvine, Long Beach) as the primary work territory will encompass Southern California with an expectation of approximately 85% of out-of-office work.

 

This is an Exempt position offering an annual salary of $90K - $140K depending on experience. We offer full benefits: Medical, Dental, Vision, 401K Matching and company paid Life Insurance.

 

The Mendocino Companies (Mendocino Forest Products Company, Mendocino Redwood Company, Humboldt Redwood Company, Humboldt Sawmill Company, and Allweather Wood) own nearly 450,000 acres of Forest Stewardship Council® (FSC® C031337) certificated redwood and Douglas-fir timberland, constitute the largest waterborne wood treater in the Western USA, and is the largest producer of redwood lumber in the world. Collectively providing 950 employees and their families with excellent wages and benefits in communities throughout the Western USA. Additionally, the Mendocino Companies own and operate a 25-megaWatt biomass cogeneration power plant and wood pellet plant.

Responsibilities

The Redwood Ambassador will engage with the Architectural, Engineering, and Construction community to increase awareness and specification of the Mendocino Companies’ product lines with special emphasis on redwood decking, paneling, siding, and timbers. The ideal candidate will focus on outreach to architects, landscape architects, interior designers, engineers, general contractors and will respond to incoming inquiries and technical questions, provide subject matter presentations and product samples, and participate in outreach events.

 

Key Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

  • Identify and establish strong relationships with architects, landscape architects, interior designers, engineers, general contractors, and other purchase specifiers to promote the specification of redwood decking, paneling, siding, and timbers in their projects, which may be located outside of Southern California
  • Become a trusted resource and develop superior relationships with specifier communities
  • Display and demonstrate products using samples, catalogs, product knowledge presentations, or continuing education presentations. Emphasize unique product features and benefits. Compare and contrast with competitors’ products
  • Travel throughout Southern California to assist company Sales Managers and Product Line Managers with sales and product inquiries
  • Become a member of (if not already) and actively participate with professional industry organizations including, but not limited to, American Institute of Architects (AIA), American Society of Landscape Architects (ASLA), Construction Specifications Institute (CSI), and California Building Industry Association (CBIA)
  • Routinely attend trade shows and other building industry events including luncheons, networking mixers, and dinner meetings to represent the company’s redwood product offerings
  • Collaborate with internal teams, including Marketing, Operations, Sales, and Executive Leadership
  • Convert technical inquiries into specification opportunities
  • Successfully manage and overcome customer objections
  • Maintain product knowledge to effectively present entire portfolio of products to specifiers
  • Assist with new product launches as needed
  • Monitor market conditions, product innovations, competitors’ products, and pricing strategies and provide feedback to management on market trends and new developments
  • Maintain detailed records of weekly activities, specifier interactions, and project information at all times
  • Maintain expenses in accordance with company policy, as well as current at all times
  • Must be willing to work evenings and weekends or a flexible schedule based upon the timing of in-person events

Qualifications

  • Bachelor's degree from four-year college or university preferred but not required
  • Minimum of three (3) years related experience and/or training or a minimum of five (5) years’ experience or equivalent combination of education and experience
  • Bilingual in English and Spanish preferred
  • Experience in business development, sales, marketing or equivalent field
  • Knowledge of architectural products and materials
  • Technical understanding of building design, construction processes, and building codes and standards
  • Working knowledge of the lumber industry preferred
  • Proficient in Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint
  • Engaging presenter for both in-person and virtual training formats
  • Excellent communication and interpersonal skills
  • Ability to build and maintain strong relationships
  • Ability to collaborate and coordinate with internal organization colleagues
  • Must maintain and carry a valid driver’s license and remain eligible and capable of operating vehicles in accordance with company policy guidelines

Travel Requirements:

  • This position must reside in Southern California; the work territory will encompass Southern California with an expectation of approximately 85% of out-of-office activities for daytime appointments and overnight travel. This position is a home office.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  • Must be able to safely operate a motor vehicle for extended periods of time, frequently traveling between customer sites, events, and other business locations (up to 90% of work time).
  • Must be able to sit for prolonged periods while driving or working at a computer or mobile device.
  • Regularly required to communicate clearly and effectively, both verbally and in writing.
  • Must be able to use hands and arms to operate a steering wheel, handle materials, and utilize electronic devices in a safe and effective manner.
  • Occasionally required to stand, walk, bend, reach, or balance during customer visits, presentations, and trade events.
  • Must be able to use a keyboard, tablet, or mobile device for extended periods while viewing a monitor or screen.
  • May occasionally need to lift, carry, or move objects weighing up to 25 pounds (e.g., product samples, marketing materials, or equipment).
  • Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus, to ensure safe vehicle operation and accurate performance of duties.

We are an equal opportunity employer and prohibit discrimination and harassment based on any, or a combination of, the following characteristics: race (including hair texture and styles), color, caste, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic conditions), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, reproductive health decision-making, age (40 years and over), sexual orientation, veteran or military status, domestic violence victim status, political affiliation, and any other characteristic protected by state or federal anti-discrimination law covering employment.

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