Mendocino Forest Products is seeking a Dispatcher to join our transportation team located in Calpella, CA! This is a non-exempt position at an hourly rate of $26.65, it includes full benefits: Medical, Dental, Vision, Life Insurance and 401K match. 

In aggregate, The Mendocino Companies (Mendocino Forest Products Company, Mendocino Redwood Company, Humboldt Redwood Company, Humboldt Sawmill Company, and Allweather Wood) own nearly 450,000 acres of Forest Stewardship Council® (FSC® C031337) certificated redwood and Douglas-fir timberland, constitute the largest waterborne wood treater in the Western USA, and is the largest producer of redwood lumber in the world. Collectively providing 950 employees and their families with excellent wages and benefits in communities throughout the Western USA. Additionally, the Mendocino Companies own and operate a 25-megaWatt biomass cogeneration power plant and wood pellet plant.

The Dispatcher is responsible for coordinating and scheduling freight movements, optimizing load planning, and ensuring efficient, timely, and cost-effective transportation.  This role involves building and assigning loads based on customer demand, managing daily carrier communication, and maintaining accurate and up-to-date information in the Transportation Management System (TMS).  The Dispatcher also ensures the proper rate approvals, cross-training, and collaboration within the dispatch team to support operational efficiency.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Build and optimize loads based on order size, weight, and destination, ensuring maximum truck utilization to fulfill load requirements as outlined by demand.
• Ensure all pick-ups and deliveries are processed accurately and scheduled efficiently. Schedule delivery appointment times based on arrival/departure times, location and number of drops, and arrival by the designated lead times.
• Regularly audit carrier updates, load status, and delivery ETAs to maintain data integrity.
• Tender loads to company drivers and external carriers through the TMS system.
• Ensure dispatch activities comply with FMCSA, DOT, and company safety policies.
• Adjust and optimize load routing based on carrier availability, cost and delivery commitments.
• Act as the primary point of contact for carriers, ensuring they meet service expectations.
• Proactively communicate updates, issues, and schedule changes to carriers and internal teams.
• Maintain a carrier performance tracking system to evaluate reliability and efficiency.
• Ensure all rate increases, accessorial adjustments, and fuel surcharges are approved before committing to carrier a pricing adjustment and entering them into the system.
• Generate and analyze reports on carrier performance, on-time delivery, and spend analysis.
• Work closely with external departments in aligning transportation support to critical areas of need.
• Participate in cross-training initiatives to ensure all dispatchers can manage different regions, accounts, or operational tasks to support company expectations. Collaborate with other dispatchers to provide coverage and knowledge sharing, ensuring seamless team operations.
• Maintain tools of the trade and distribute reports as needed.
• Take on additional responsibilities as assigned to support department goals.

• High school diploma or general education degree (GED); or minimum of one-year related experience and/or training; or equivalent combination of education and experience.
• Associate’s degree or higher in Logistics, Supply Chain Management, Business Administration or a related field preferred.
• Strong problem-solving skills, multitasking, and decision-making abilities in a fast-paced environment.
• Ability to collaborate with internal teams and carriers to ensure seamless freight execution.
• Ability to calculate figures and amounts such as rates, discounts, percentages, and volume.
• Experience with TMS systems, ELD software, Microsoft Office Suite including Outlook, Word, Excel, PowerPoint, SharePoint, and ERP systems are preferred.

Physical Requirements

• While performing the duties of this position, the employee is regularly required to sit; stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and communicate.
• The employee is occasionally required to sit and stoop, kneel, crouch, or crawl.
• The employee may occasionally lift and/or move up to 25 pounds.
• This position may require wearing leather/rubber gloves, safety shoes, hard hat and safety vest.
• The employee is occasionally exposed to fumes or airborne particles and outside weather conditions.
• The noise level in the work environment is usually moderate.
• Positions may travel locally, usually by car, up to 10% of the time.

Competencies

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback and contributes to building a positive team spirit; supports everyone's efforts to succeed.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions.

Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values.

Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality.

Quantity - Meets productivity standards; completes work on time; strives to increase productivity and efficiency.

 Equal Opportunity Employer, Valuing Diversity of our Workforce and Offering a Drug Free Workplace