Mendocino Forest Products Company, LLC

  • AWW - CO - Administrative Assistant, Sales

    Job Locations US-CO-Loveland
    Job ID 2019-1479
  • Overview

    The Mendocino Family of Companies (Mendocino Forest Products Company, Mendocino Redwood Company, Humboldt Redwood Company, Humboldt Sawmill Company, and Allweather Wood), is a leading manufacturer and distributor of environmentally certified redwood, Douglas-fir, and preservative treated lumber products throughout California and the Western U.S. Our culture is based in environmental stewardship and community support. The company maintains Forest Stewardship Council® (FSC® C013133) certification for its forestlands, manufacturing, and distribution operations.

     

    Humboldt Redwood Company (HRC) is looking for a Administrative Assistant to join our Sales  team in Scotia, CA! To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The key areas of focus for this position are as follows;   

    Responsibilities

    Summary

    Provide administrative services and staff support to the sales team by relieving clerical work and minor administrative detail.    

    • Provide daily administrative support including; greeting visitors, receiving and making deliveries, arrange conference calls, make appointments, organize customer events, arrange and coordinate travel schedules
    • Answer and direct telephone calls with a strong focus on customer service and problem resolution including answering customer questions on order confirmations, order changes, and billing
    • Enter and process sales orders in Lumber Track Inventory Sales System and coordinate with shipping and production on tags, outs, and delivery. File sales orders after shipment
    • Act as a liaison between customers, sales team and other departments within the organization to ensure complete customer satisfaction
    • Communicate order status and order issues to the sales team and other members of the organization as needed
    • Process all intercompany and external mail daily (including retrieval to/from post office as needed); Route incoming mail accordingly; Prepare outgoing mail including email and faxes as appropriate;
    • Order and maintain sales and office supplies and arrange for equipment maintenance as directed
    • Compose, type and maintain routine correspondence and make photocopies of printed materials
    • Serve as a key point of contact and resource for the sales team
    • Facilitate the proper handling and approval of customer documents
    • Assist in quarterly and year end data presentations with program customers
    • Organize and maintain accurate customer file systems and file correspondence; retrieve data and other records upon request 

    Qualifications

    • High school diploma or GED; and/or a minimum of two years of related experience
    • Must maintain and carry a valid Colorado driver license and remain eligible and capable of operating company vehicles including automobiles and trucks in accordance with company policy guidelines
    • To perform this position successfully, an individual should have strong knowledge of Microsoft Office Suite including Word, Excel, Outlook, and Power Point. Access experience is a plus
    • Ability to write routine reports and correspondence
    • Ability to speak and communicate effectively before groups of customers or employees of organization
    • Familiarity with lumber terminology and lumber calculation is a plus

    Physical Requirements

    • While performing the duties of this position, the employee is frequently required to walk, sit for long periods of time, and communicate
    • The employee is occasionally required to stand; reach with hands and arms; climb or balance; and stoop, kneel, crouch, crawl or lift
    • The employee is regularly required to use wrists and fingers to type for long periods of time
    • The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
    • Specific vision abilities required by this position include close, distance, color, peripheral, depth perception, and ability to adjust focus

    Competencies

    Quality of work

    Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

     

    Teamwork

    Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

     

    Oral & Written Communication

    Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information; communicates efficiently with supervisor and other employees.

     

    Organizational Support

    Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values.

     

     Equal Opportunity Employer, Valuing Diversity of our Workforce and Offering a Drug Free Workplace

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed