Mendocino Forest Products Company, LLC

  • AWW - WDC - Manager, Inside Sales

    Job Locations US-CA-Woodland
    Job ID 2018-1145
  • Overview

    The Mendocino Family of Companies (Mendocino Forest Products Company, Mendocino Redwood Company, Humboldt Redwood Company, and Allweather Wood), is a leading manufacturer and distributor of environmentally certified redwood, Douglas-fir, and preservative treated lumber products throughout California and the Western U.S. Our culture is based in environmental stewardship and community support. The company maintains Forest Stewardship Council® (FSC® C013133) certification for its forestlands, manufacturing, and distribution operations. 

     

    Allweather Wood is looking for a dynamic Manager to run our Insides Sales group in Woodland, CA!  As the Manager, Inside Sales you will Lead the regional inside sales team to effectively and profitably maintain and grow Allweather Wood and Humboldt Redwood’s market share for treated and redwood products. 

    The key areas of focus for this position are as follows: Accountable for ensuring the highest level of customer service and support for the outside sales team; helping to manage aged inventory; motivating the inside sales team; assisting in the resolution of customer issues, including accounts receivable; and coaching and developing the inside sales team to maximize sales effectiveness. Works with the operations team to ensure the accurate and timely fulfillment of all sales orders.

    Responsibilities

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    • Full time daily management of the regional inside sales team, to include: pricing direction; sales volume and margin tracking and related input and feedback; issue resolution; development and implementation of customer programs; communication with purchasing to manage inventory levels and
    • Provide coaching, training, and development opportunities with a goal of building and maintaining a world-class sales team.
    • Foster a “best practices” environment with peers from other locations for improved sales procedures.
    • Openly and consistently communicate with purchasing and operations on customer, product and market issues and improvement initiatives.
    • Communicate regularly with sales teams regarding market conditions and trends, pricing and order fulfillment opportunities.
    • Maintain knowledge of new product offerings in wood fiber market and work with sales to research potential new product strategies.
    • Manage multiple priorities, work with a sense of urgency, and demonstrate problem solving skills when needed.
    • Provide leadership and direction to the Woodland sales team.
    • Provide market information to the sales team, purchasing team and our customers to streamline and continuously improve customer service and satisfaction.
    • Lead by example in establishing and enhancing relationships with customers so that we are their preferred vendor for not only treated and redwood products, but also as the go to vendor for new opportunities in distribution.
    • Regularly visit customers ensuring inventory levels and product quality are acceptable, pursue marketing opportunities, and to assess sales performance and activity.
    • Ensure effective monitoring of consigned inventories.

    Qualifications

    • Bachelor’s degree preferred.
    • Minimum of seven years sales experience preferably in a multi-location manufacturing or distribution operation within the building materials
    • Must maintain and carry a valid state driver license and remain eligible and capable of operating company vehicles including automobiles and trucks in accordance with company policy
    • Ability to speak effectively before groups of customers and/or employees of the organization and communicate effectively by telephone, in person and in writing
    • Position has travel requirements of a regional nature up to 25% of the time
    • Proven success at building strong and/or long-term relationships with vendors, customers and co-workers.
    • Strong knowledge of Microsoft Office, Excel, and Outlook

     

    Equal Opportunity Employer, Valuing Diversity of our Workforce and Offering a Drug Free Workplace

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed